India’s leading and fastest-growing hospitality chain is on a mission to standardize and enhance the guest experience across a diverse portfolio of hotel brands, ranging from midscale hotels to premium offerings. Their rapid expansion business model spans a wide variety of property types and locations. To support this growth, they required a technology partner capable of delivering comprehensive solutions at an unprecedented scale, ensuring consistent quality and performance across every location. The key objective was to bring new properties “live” quickly and efficiently with a professional, data-driven approach.
Challenges Faced
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- The need to deploy technology solutions rapidly and consistently across a vast and varied property portfolio.
- Managing a wide range of property sizes, layouts, and operational requirements, including differences in brand-specific features like Public Address systems.
- Avoiding over-engineering and unnecessary spend while ensuring full coverage of security, network, and guest experience technologies.
- Ensuring technology readiness nationwide across key metros and regional hubs while maintaining quality and brand consistency.
- Balancing the need for a scalable deployment model with the customization required for different property types.
Mitigation
Signellent Technologies partnered closely with the hospitality chain, applying a rigorous, data-driven methodology centered on the “T-shirt Sizing” technique. This on-site evaluation process developed accurate Bills of Quantities (BOQs) tailored to each property’s specific needs, balancing comprehensive coverage with cost efficiency.
Key areas assessed included:
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- Property dimensions (number of floors, layout, and size)
- Spatial requirements (lobby sizes, rooms, and amenities)
- Brand-specific operational needs (such as Public Address systems presence)
Based on these insights, Signellent provided a scalable suite of solutions:
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- LAN/WLAN Infrastructure: Cisco switches with Ruckus and Indio Networks access points for reliable connectivity.
- Guest Wi-Fi: Secure token-based Wi-Fi integrated with Hospitality Management Systems.
- CCTV & Security: Dome and bullet cameras with professional cabling and NVR installations.
- Public Address Systems: Customized PA system installations where required.
- Passive Cabling: Structured racks, patch panels, and cabling infrastructure for future-proof networks.
Here is a table outlining the journey and key deliverables with approximate numbers:
| Journey Phase | Deliverable Description | Quantity / Scale | Timeline |
| Initial Assessment | On-site surveys & T-shirt Sizing for BOQ generation | 1,500+ properties surveyed | 1-2 weeks per property |
| Network Deployment | Cisco switches installed | ~6,000 switches (avg. 4 per property) | 2-3 weeks per property |
| Wi-Fi Access Points | Ruckus and Indio Wi-Fi APs deployed | ~10,500 access points (avg. 7 per property) | 2-3 weeks per property |
| Guest Wi-Fi Solution | Secure token-based Wi-Fi integrated with HMS | Deployed across all 1,500+ properties | 1 week per property |
| CCTV Installation | Dome and bullet cameras installed | ~18,000 cameras (avg. 12 per property) | 2 weeks per property |
| Public Address Systems | PA systems installed in select properties | ~600 properties equipped | 1-2 weeks per property |
| Passive Cabling Setup | Network racks, patch panels, and cabling | Structured cabling for all locations | 1-2 weeks per property |
| Room Automation Setup | Voice-controlled room automation for premium properties | ~150 premium properties | 2 weeks per property |
| Scaling & Rollout | Properties brought live per month | Up to 45 properties/month | Completed |
| Post-Deployment Support | Continuous monitoring and maintenance | All properties | Ongoing |


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