The HPE Aruba Networking Foundational Care 5-Year CTR with CDMR for 6300L 24-port switches is a premium support service built for organizations that demand maximum uptime and predictable recovery timelines. This service combines Committed Time to Repair (CTR) with Call-to-Repair (CDMR), ensuring that every incident is actively managed until full service restoration.
Covering both hardware and software, this support plan provides direct access to Aruba-certified engineers who diagnose, troubleshoot, and resolve issues efficiently. CDMR ensures accountability throughout the repair lifecycle, while CTR guarantees defined repair commitments?making it ideal for enterprise campuses, data centers, and business-critical networks.
With 24×7 support availability and a long-term 5-year coverage period, organizations gain cost predictability, reduced operational risk, and confidence in network continuity. This service is best suited for environments where downtime directly impacts business operations, compliance, or customer experience.